FREQUENTLY ASKED QUESTIONS

GENERAL

ORDERS & CANCELLATIONS

SHIPPING & RETURNS

PAYMENTS

Are your products safe and tested?

Are your products suitable for sensitive skin?

When will I receive my order?

How can I track my order?

My order has been delayed/is taking more time than expected.

The delivery services attempted to deliver, but were not able to due to some reason. What to do?

X product does not suit me/gives me breakouts. Can I return it?

My order has products in damaged/leaked condition. Can I return it?

I did not like the product. Can I return it?

Do you ship internationally? If yes, what are the shipping charges?